Privacy Policy

Protokol Peptide LLC ("Protokol", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information you provide directly (name, email, shipping address, date of birth, medical history submitted through questionnaires) and information collected automatically (IP address, browser type, device identifiers, cookies, usage data).

2. How We Use Information

• To facilitate physician consultations and fulfill prescriptions.
• To process payments and ship products.
• To comply with legal, regulatory, and pharmacy requirements.
• To improve our services and communicate with you.

3. Health Information (HIPAA)

Protected Health Information ("PHI") submitted to our affiliated licensed providers is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws. See our Notice of Privacy Practices for full details.

4. Sharing

We share information with affiliated medical providers, compounding pharmacies, payment processors, shipping carriers, and service providers strictly as necessary. We do not sell your personal information.

5. Your Rights

Depending on your jurisdiction (including California under the CCPA/CPRA, and the EU/UK under GDPR), you may have the right to access, correct, delete, or port your data, and to opt out of certain processing. Email hello@protokolpeptide.com to exercise these rights.

6. Cookies

We use cookies and similar technologies for authentication, analytics, and preferences. You can control cookies through your browser settings.

7. Data Retention & Security

We retain information as long as needed to provide services and meet legal obligations. We use administrative, technical, and physical safeguards to protect your data, but no system is 100% secure.

8. Children

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

9. Changes

We may update this Policy periodically. Material changes will be posted here with a revised effective date.

10. Contact

Protokol Peptide LLC, Miami, FL · hello@protokolpeptide.com